Boy, today was a long one. I’ve found, in the past, that if I’m upgrading a machine from one version of Mac OS X to another, 4 hours is about average. I don’t mean a simple upgrade where we just stick in the CD and upgrade the existing install. This time includes backing everything up, reformatting the drive and then doing a fresh install. Or - perhaps, doing an archive and install - but then setting up printers, scanners, etc. And when that is finished, sitting with the client and making them feel comfortable with the new operating system. Today I did four machines. One I backed up and reformatted, the others I did Archive and Installs. And then three of the machines got Quickbook updates (or installs) and two of them got iLife. This took just about 8 hours - the last two hours were getting the sharing worked out and figuring out some weird printer stuff. Anyway… long day.